Westoe Travel logo Jet2Holidays Specialist Agent - Westoe Travel
(0191) 455 2292
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Read some comments from satisfied customers

Cruise Booking
Always get a better deal for you. Never rushed always make you feel comfortable.
Jan T 14 April 2019

Trip to Liverpool
Thank you for organising our trip to Liverpool. Had a great trip. Loads to see and do.
Ann C 8 Z
London and Wembley
Just wanted to say thanks a lot for making all the arrangements for the Wembley trip. It was much appreciated by all 12 of those who went as everything was spot on (if only you could’ve arranged the result)!! Hopefully we don’t have to go back to Wembley for the play-offs but if we do we’ll certainly be in touch with you again.
Once again, thanks for everything.
Martin C

Wembley 31 March
Must congratulate you on a great weekend, lucky enough to stay in the Marriott hotel on Saturday night on our Wembley trip, very smooth and well organized journey and very good value for money. Pauline P

Wembley 31 March
Would just like to say, thank you for a quick, efficient and professional Trip to Wembley and back yesterday.
Also Friendly and Polite Drivers/Stewards also.
Keep up the good work.
Will & Chrissy, Coach 1.

John Emerson 19 March 2019
"The staff in this place couldn't be more helpful they sorted everything out i wanted"

Mark Finch 19 March 2019
Gillian helped us book a Disney world holiday. To say we’re happy with the price is an understatement. Thank you so much Gillian, you’re a star!!!!

3 March
My wife and I wanted to go to New Zealand. We had never been there before. We first of all spoke to Graeme, who asked that we decide what we wanted to see. We then called into Westoe Travel, where Graeme spent a good hour going through tourist spots. Without his knowledge we would have come unstuck. We chose accommodation and trips through the company Anzcro. Prior to departure, we were given a book of vouchers, which we used for car hire, hotels, trips etc. We had transfers attending on time, all hotels were expecting us, everything went like clockwork. Graeme recommended Doubtful Sound, over the popular Milford Sound. We did a fantastic 24 hour trip, staying over night on a 75 passenger cruise ship, which was awesome. A “Top Tip” is to ensure you pre-book all your trips. People were turning up, for example, whale watching, to find the trip was fully booked.


28 February 2019
David C to Westoe Travel
"My wife, Jill and I, have just returned from a very special "retirement" holiday in New Zealand. We spoke to Graeme, who, using his extensive knowledge, helped us plan our itinerary. We used ANZCO, as the travel provider who arranged all of the accommodation. Prior to departure, we were provided with a book of 25 vouchers, for airport pick up, car rental, trips, rail journeys and hotels. Everything went like clockwork. This was our first trip to NZ, and if it wasn't so far away we'd be back tomorrow! Westoe Travel did an amazing job, and they come highly recommended."

5 February 2019
Thank you Alice
We had a wonderful weekend
Thank you so much for the arrangments, everything was great
Carol

31 October 2018
Many thanks to all at Westoe Travel.
We couldn't fault your firm and the speed you booked our holiday with Jet2 Holidays.
Everyone concerned at Newcastle Airport and Faro Airport were very friendly and efficient on our transfer to Albufeira
K and S R
........................................................





20 October 2018
Thank you for helping us arrange a magical holiday in Florida and a Disney Cruise.
Your Knowledge and experience is invaluable
J and M

28 June 2018
Just back from 5 days Disneyland Paris. Train to Gatwick,overnight stay in hotel , flight to Paris, transfer bus to Disney. Fantastic Disneyland Hotel. 5 days of sheer brilliance. All transport home. All booked by Alice . Not one hitch. Everything perfect. Cannot recommend them enough. Professional and really friendly and helpful. Nothing too much trouble. Will def. use again CG

27 June 2018
Hi Gillian
We have returned from our trip to California after a fab time. We Just wanted to say thanks for your help and advice as it was all perfect for what we wanted to do. All the hotels were in good locations and all excellent choices.
Thanks again C

15 April 2018
Booked a trip to France with Martin at Westoe travel after trying to book it all myself - it took the stress away, train to London booked with hotel for one night, then Eurostar to Lille then connecting train to Albert with accommodation, and the return journey back to Newcastle, They were so very helpful and all we had to do was collect tickets when they arrived - looking forward to our trip in May and I’d definitely recommend Westoe travel JD

12 April 2018
Excellent and friendly service from Alice

17 February 2018
Brilliant recommendations from Gillian for our trip to London, Hotel was beautiful and right in the middle of town so close to all the sights. Will definitely be booking again CC

16 Nov 2017
Dear lovely staff at Westoe Travel
We have just returned from a holiday organised by you with United Airlines to NYC San Francisco and Las Vegas (3 nights each) You added train and hotel in Edinburgh from Newcastle and the cost was most reasonable. We travelled to Newark Airport on 5th November 2018 and returned on 15th November.
Everything was great and we enjoyed every minute.
The advice and service we received from you was exceptional in every way.
Once again many, many thanks. We will recommend you to all our friends and look forward to travelling with you again.
ED and LH

17 February 2018
Brilliant recommendations from Gillian for our trip to London, Hotel was beautiful and right in the middle of town so close to all the sights. Will definitely be booking again
C.C - London Theatre Break

6 November 2017
I have just returned from one of your trips to Krakow. I would like to thank you for a marvellous 4 days.
The hotel was great, the organisation of the excursions excellent and the guides were all "top notch" including your own guide, Vic. I was impressed with the way we were met and taken to our hotel. A really great holiday. Thank you .
R. S.

8 September 2017
Just a quick note to thank Gillian for all your help in putting together our recent trip to the USA.
We had a brilliant time, including the breath-taking solar eclipse and a host of other memorable moments along the way.
Everything went to plan.
Thanks again and kind regards
Gary and Kim C

21 May 2017
Hello
Just a thank you email to you all for the excellent travel arrangements to London at the weekend for the football game.
The President Hotel was excellent and we couldn't fault your arrangements.
Many thanks and we wouldn't hesitate to book with you again.
Best wishes
SS (Wembley trip to see South Shields FC)

17 October 2016
My sister booked a weekend trip to London for the two of us last weekend . We travelled by train from Newcastle upon Tyne and stayed in The President Hotel overlooking Russel Square for two nights and pre-booked tickets with yourselves as part of the break to see the Lion King while we were there.
May I say a big thank you for a first class hotel stay, good food and wonderful seats in the Lyceum Theatre the show was the icing on the cake. We both had a fabulous weekend and are still amazed at the value for money of this trip considering the standards we received.
Thanks again and here is to the next trip with yourselves hopefully soon.
Lynne R


Westoe travel organised my honeymoon to Canada. My partner and I wanted to go to the Rockies and go to as many places as possible within our budget.
Westoe travel organised the whole thing.
Our train to London
Overnight stay at the airport
Flight to Calgary
Our car
2 nights in Banff
A gondola trip
2 nights in lake Louise
2 nights in jasper
A wildlife tour
Overnight train to Vancouver
2 nights in Vancouver
Flight back to London
Train home from London
We only chose 1 hotel out of them all (fairmont lake Louise) - the rest they chose for us.
each hotel was welcoming, comfortable and easy to find. Each hotel gave us a free bottle of wine / champagne / prosecco for our honeymoon. One hotel even upgraded our room type too.
Because of their experience in Canada themselves, they were able to give us directions and gave us specific details on trails, walkways, tea rooms, things to go, what to see. We even received a printed sheet (and website url) for bear sightings for the local area.
Everything we needed we received in a pack, in order. It was well presented, a few personal touches added too and came in a little travel wallet with everything together and room to store our passports. We kept it with us throughout the holiday and it was amazingly handy!
The holiday itself was fantastic, we came very close to a grizzly bear !
When we arrived home, there was a beautiful bouquet of flowers waiting for us from westoe travel too!
Totally amazing. Experts at everything. Would recommend to anyone !!
Thank you so much for making our honeymoon as perfect and smooth running as it was !!
S and S

JUST BEEN TO EDINBURGH TATTOO THIS WAS LOVELY,YOU BOOKED EVERYTHING FOR US, RAIL CARD, HOTEL AND TICKETS FOR TATTOO , WE WHERE RIGHT ON IT, COULDN'T ASK FOR BETTER PLACE, THANK YOU WESTOE TRAVEL VERY PLEASED, WILL BE GOING WITH YOU AGAIN, DEFO. THANKS M.R

Just to say many thanks for organising travel to Edgbaston on Saturday
Your response to my telephone call to make my booking last Saturday was excellent
Please pass on my thanks to the coach firm JH coaches SH Durham Cricket Tour to T20 Finals

Thank you all so much for all of your help in planning our honeymoon.
We are so grateful for your time and patience in helping us make our decision and we are extremely happy with the result, we had an amazing time.
N and A

A BIG thank you to Gillian for your help with our travel arrangements to London with the family for our Ruby wedding celebrations. Westoe Travel at its best. F and A

We want to thank you for organising our short trip to Paris through Riviera Travel.
We had a fabulous holiday and thanks to you, everything went to schedule.
Our tour guide Angus was excellent - very informative and pleasant throughout.
We will certainly recommend you to our friends

Thank you to Joan for all of your hard work, knowledge and organisation to make our holiday in Canada a success. Everything went like clockwork and we had a wonderful stress free time A and A

Many thanks Martin for your hard work and to everyone who helped to make our holiday special J and P

Just to say a huge thank you for organising our big group to London we had a great time
R and P

Thank you for going the extra mile to ensure that my husband and grandson had a great London break Pat M

Thank you to all at Westoe travel, especially Gillian, who helped with the issues regarding a booking I made. You persevered and made countless phone calls and emails until I was happy with the booking and managed to save me precious pennies! Amazing customer service as always and I would never go anywhere else. Thanks again x Kaye W

Just wanted to say a huge thank you to Graeme, we had a great time in Edinburgh. The Hotel was excellent, clean, comfortable and had everything we needed. The two concierge were excellent, helpful, informative and very friendly. They showed us where everything was including the pool and gym which our two boys took advantage of.
Thank you again for sorting another lovely break for us.
Lynne 19 Feb 2016

Had a fantastic time in Amsterdam as a competition winner from Westoe Travel. Thanks so much for the memories
Daniell M 29 August 2015

I am Sophie 22 years of age with a diagnosis on the Autism Spectrum. I currently attend Autism Able and I am the learner representative on behalf of the young people involved in the group. I would just like to thank you for kindly donated prizes towards our raffle and event which has raised a total of £2052 at the Cluny event. This will help our project grow and will go towards equipment and activities that support our needs. Without your help and support this would not have been possible and we are all very grateful for your kindness.
The group has given me so much confidence with my singing and also interacting with new people which with having autism can be difficult but more importantly has helped me to believe when i have doubted myself. I now look forward to performing in front of others with my singing especially as part of the autism able singers It gives me a lot of focus and sense of belonging when I am struggling with a few things and also rehearsing every thursday brings us closer together in friendship and working as part of a team. Autism Able is not just a group for socialising.We are supported to make sure we overcome our difficulties and anxieties and learn new skills along the way. Thanks again for your kindness,
Sophie P 3. Sept 2015
On behalf of the autism able learners


We've had a fab trip to Amsterdam, travelling on the north sea ferry and staying at the Park Plaza Victoria. Thanks to Alice for organising this for us :-)
Lesley N 28 August 2015

Thank you Westoe Travel really looking forward to seeing Geordie The Musical tonight
Beverly H 25 August 2015

Hi Alice
Just back from Tenerife thanks for another fantastic holiday.
I will be on touch when I have dates for next year.
Ian & Janice M 12 August 2015

We recently went on your Sunderland Airshow cruise and had a fabulous time. The meal in the restaurant was absolutely fabulous. Sarah S. 4 Aug

Just to say what a wonderful and well organised trip to the airshow on the DFDS ferry. We all thoroughly enjoyed the day and would like to register our interest in going again next year.
Thank you again for a super event! Ian 27 July

Highly recommend Westoe Travel for any break whether it be short or long, they are extremely professional, friendly and give an excellent service. Marian A 26 July

Would definitely recommend Westoe Travel .... Have helped arrange South Tyneside Gym Clubs travel arrangements for years the friendly personal touch I think you'd struggle to find anywhere else. Massive thank you to the team Sue M 26 July

Thank you so much to the staff at westoe travel for helping us find a break to legoland at such short notice.we have two very happy children who were previously devastated by being let down by south shields day trips.you.ve restored my faith in human nature. Kerry 25 July

We recently returned from a three week holiday in Canada which we booked through Joan, I would like to thank you very much for the wonderful holiday which went without a hitch. Les P 15 July

Hi, just sending this email to say thank you for organising a super break for us.
We rang on 24 June and asked if you could arrange anything for London for me and my husband for the following week.
Martin rang us back several times and got us booked in to the President Hotel at Russell Square from 30 June for 2 nights. As Wimbledon was starting, London was busy but he got us sorted anyway.
We had a great time, train from Sunderland was so convenient, hotel was great and we had a 3 course free evening meal, which was very impressive. Weather was fantastic, so we had a brilliant time.
Thank you so much. We were in need of a change of scenery and had a wonderful time. We really appreciate your efforts and hope to book another break with you later this year.
Cheryl S 30 June 2015

Hello Graeme;
My wife and I had a wonderful break in April; so much so would like to arrange another three day two night break in London. Kevin B. 1 June 2015

Hi Alice.
Just a quick email to say a great big thank you for sorting out our trip. The deal was brilliant and so was London. Didn't get the chance to see it all so will defo be getting in touch to book up and do it all again. The hotel was brilliant, excellent location to everywhere we needed to be, so just once again a big thank you for booking everything for us. JC 28 May 2015

Just back from one of your London weekend breaks. Had a fab time. Train on time. Hotel was great even had a refurbished room. Jersey boys were fantastic. The free cruise was great too. You even managed to get the sun to shine for us too ;). VE70 celebrations too. Thanks for arranging everything xx Julie G 12 May 2015

Hi just a quick note to say thank you for organising the weekend break to Elvis exhibition at London 02 arena, was amazing, had a great time and very impressed with the whole package ie transport, hotel, meals and entrance fee, will certainly be back to book more in the future. Thank you Lynne C. 25 March 2015

Thanks for a great deal to London, booked this morning by Joan, communication with Martin, pre booking, excellent. First time user but won't be the last.
Christine C 3 March 2015

A big thank you from all of us here at The Customs House for sponsoring Customs Talent. Graeme did a brilliant job of judging the contest! Must have been those tips he was getting off Simon Cowell! 21 February

Thank you @westoetravel we had the best trip to the darts #180 #standupifyoulovethedarts pic.twitter.com/RF7TXnkONK
Vicki M 5 Jan 2015

A massive thank you to Westoe Travel for arranging our trip to London by train. The Russell Hotel was incredible and within walking distance from Kings Cross Karen W 18 October 2014

My favourite Travel Team who have looked after my travel arrangements for many years to many parts of the globe and ofcourse in the UK too. Personal touch is second to none and nothing is too much trouble. Keep up the good work. Yvonne 2/10/14

Went to Birmingham on sunday to see Robbie W ... fantastic service..hotel lovely and coach driver fab. Had a fab time thanks guys .. defo book again
June P July 2014

Just been on your organised trip to see Eminem. Have to say was a lovely hotel & a fab weekend. Thank you
Lisa M July 2014

Just back from a Fantastic trip to Coronation Street, was simply great, looking for our next trip. Thanks so much
June C 19 June 2014

ThanK you so much. We are very impressed with your company - the customer service is fantastic. I will be recommending you to all my friends and family.
Mrs D

Many thanks for your help in getting us to London on Monday. Our train stopped at Peterborough and your help in finding details of a bus to London was invaluable in making sure we reached London
Mrs A

Well done Westoe Travel your the best just booked for South Africa with you today
Mrs R

I was one of the customers stuck in London on 28 October, thank you so much! I had nothing to worry about going through Westoe Travel. Will definitely book through these again.
Mr G booked for London

Thank you very much for everything you did when we were 'trapped' in London on Monday
Mrs G. (London break. had booked for 104 people with Westoe Travel and they could not get home on Monday 28 October as storms prevented trains from operating. Westoe Travel arranged an extra night in the hotel and new seat reservations on the trains for all passengers at no extra cost)


Just to say a big "THANK YOU" for a great holiday!! We went on you 2 night rail break to London. The President Hotel (Russell Square) was central, a lovely area, good hotel plenty og hot water!! (essential!) and a great breakfast, best I've ever had in a hotel! The river trip too was an added bonus.
I could recommend this holiday to anyone. "Agents Excellence Award" is well deserved!!
So thank you so much - keep up the good work! We'll be back!!
p.s. London Map and Tube Map added bonus also.
Mrs L 14 October

My husband and I travelled by rail from Newcastle on 23rd July and returned home the following day. All arrangements were made by Westoe Travel, including tickets for the Pompeii and Herculaneum Exhibition at the British Museum. The Museum was only a few minutes walk from the President Hotel. Because of your organisation, we had a most enjoyable trip.
Many thanks
Mrs S G 29 July 2013

Amazing day with the DFDS lunch cruise for the Sunderland Airshow hope to do it again next year T 28 July 2013

Just got back from an amazing weekend in London thank you all so much for sorting it for us much appreciated and will be booking in the future through yourselfs
Graham C 28 July 2013

Thanks so much for sorting out our holiday to Florida.
It was absolutely fantastic & a big thank you for all the tips and advice you gave me it made the holiday so much easier & enjoyable .
The hotel was fantastic & we loved going to downtown disney on an evening on the boat .
Stopping at the Universal hotel was another brilliant part of the holiday. It was well worth the money we paid because of the fast pass & the day we went to Islands of Adventure we had been on the Harry Potter ride by 8.15am as there was no queue & had the rest of the day to enjoy the park .
Afterwards we went back to the Lowes Pacific & our son played in the fantastic pool which they have which had loads of water cannons to squirt each other with .
Thanks again
Julia B (Orlando, Florida 2013) 18 July 2013

We have just returned from a 4 day short break trip to Bruges on Eurostar which you organised for us. I would just like to say a big thank you to everyone at Westoe Travel for everything you did for us. This was one of the best holidays we have had - no travel hitches, excellent hotel selection , first class tour guide and one of the most stunning holiday destinations we have experienced. We will definitely consider booking with you again .
Can you please convey this message also to the staff at Riviera Travel with a special word of thanks to our tour guide Christina.
Kind Regards Ray H (9 July 2013)

Just a quick note, I travelled with yourselves to London at the weekend and just to say thank you everything went really well. I realise you probably don't get praise very often so I thought'd be nice to give you some! I will use yourselves again.
Liz M 8 July 2013

Brilliant time in Sorrento with Riviera, great tour managers and a really well organized week of events. Thank you for recommending it we thoroughly enjoyed it. Not sure how many photos I took but it was quite a few. David M. 25 May 2013

We have just been to London with hotel rail tickets and NFL match tickets arranged by Westoe Travel. Everything went extremely well so I just wanted to thank you. I'll be booking again for next year!
Bernie R 29 October 2012

We have just returned from a Westoe Superbreak to London by rail 22-24 September. We would just like to thank you for your excellent administration and great value. The paperwork for the Houses of Parliament, the Leonardo da Vinci Exhibition and Buckingham Palace was flawless.
The enclosure of maps and relevant information was most helpful and the train seating excellent. The hotel was very comfortable and in an excellent location.
We are at a loss to know how you made any profit at all
Gillian D 28 September 2012

Special thanks for all your help in organising our trip by Eurostar to Bruges at Easter. It was very well organised and the Tour Manager was great. The highlight was finding the memorial to a relative at Tyne Cot Cemetery. Special thanks to Joan for her support and advice in helping us find the memorial.
Joan 12 April 2012

Thank you so much for the donation for our raffle to raise funds for the Intensive Care Ward at South Tyneside District Hospital.
My dad's story was in the Gazette on 30 March. Once again a big thank you Audrey A

Thank you very much for helping my husband organise my lovely 50th birthday surprise holiday
Julie T 13 August 2011
(Lakes and Rivers of Imperial Russia)

My friend is heading back tomorrow after a very successful visit. Everything went like clockwork, thank you for organising it so competently for us.
Philip C. 9 August 2011

Thank you for your help in booking our recent holiday to Washington, New York and Niagara Falls.
We had a great time - I was particularly happy with your suggestion of staying near Duport Circle in Washington -it was an ideal location with lots of choice for evening meals and excellent links to the city.
Lynne and Michael 9 July 2011

Dear all at Westoe Travel,
Just to say a big 'Thank You' to you all at Westoe Travel for helping us in booking and preparing for our trip to Australia. We had an amazing time during our trip and the transport, hotels and excursions were fantastic! We will be recommending you to friends and hope to book with you in the future.

Many thanks,
Joanne and Alex G (15 May 2011)

With Appreciation
Thanks for all your help we are very grateful
B & D Steele

Thanks again for organising our holiday so well. Everything ran smoothly and we had a great time. Cheesecake factory was awesome - as was the chocolate!
Margaret K (San Francisco, San Diego, Anaheim, Los Angeles tour)

Dear All,
Just to say a big 'Thank You' for taking on board my specific requests/needs -it made such a difference not having to worry about it at all.
With all good wishes-and keep me on your mailing list
Anne B 16 June 2009

Thoroughly enjoying our honeymoon in California. Many thanks for all your attention to detail
Christine B 25 August 2008

Thank you for all you help
We are very grateful.
Beverley & Derek S.

I would like to take this opportunity of saying how impressed with the extremely helpful service i received when making a booking yesterday.
The lady i spoke to (Joan) could not have been more helpful/friendly Nothing was too much trouble for her to explain.
I have dealt with many travel companies over the years but have to say the customer service i received on this occasion surpassed anything that has gone before.
Many thanks, one again
Janet L 10 January 2009

To Gillian, Graeme and all at Westoe Travel, thank you for your help whilst planning my trip to OZ! It was the trip of a lifetime and went like clockwork! I also appreciate you helping me to get booked for Israel in September
Best wishes
Susan T

Quick message to say thanks from me and the lads for the travel arrangements. Whilst the (football) result in the end was not what we wanted the whole experience was simply superb and the train and hotel excellent value and all worked brilliantly. Let's hope we get there again soon. Cheers.
Ian S 01 March

Hi there,
Got back from London earlier this afternoon and just thought that I'd say thanks as everything was spot on and the hotel went down a treat with the lads. It was a great weekend despite the result. Cheers and hopefully we'll be back in touch after the game on Sunday!!
Martin C 01 March

Hi Martin, Graeme,
Just want to say thanks for the weekend, everything was seamless and really well organised.
Really added to a great weekend.
Bus driver was really canny.

Thanks
Kevin 01 March

Just got back from Wembley this morning,brilliant time was had by all,the coach and driver were top quality,and the hotel was one of the best I've ever stayed in,and all for £89,will use westoe travel again and recommend to friends,,thank you
Gary M 01 March

Thank you for arranging our holiday to Bruges we had an amazing time
Vicki M August


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