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About Us

Westoe Travel is an award winning family owned Independent business based in South Shields, Tyne Wear. We have established this business from scratch starting as a desk in the back of the family newsagents over 26 years ago to now being the biggest retail travel agent in the UK for the sale of UK holidays and breaks. This has been achieved while maintaining excellence in customer services and ‘the family business that cares’ ethos. We have competed against and overtaken multiple travel agents both in terms of sales of UK products and more importantly in customer service. We have also been accepted as members of AITO Specialist Travel Agents, giving us the ability to sell over 100 tour operators products not available in most High Street Travel Agents.

Westoe Travel are also members of ABTA (membership number L4746). Please ask us about the protection that applies to your booking.If you apply for any product or service detailed on this website, these Terms and Conditions should be read in conjunction with any other terms and conditions which relate to any such product or service, i.e. booking terms & conditions (in particular those of our carefully selected partners e.g. airlines, car hire companies and hotel operators) and, in the event of any contradiction between these Terms and Conditions and the specific terms and conditions relating to such product or service, the latter shall prevail. For the purposes of these Terms and Conditions, "product(s)" and "service(s)" shall not include, without limitation, any representation and/or warranty and/or advice as to the suitability and/or fitness for purpose of either for the user's express and/or implied purpose. Nothing in these Terms and Conditions affects your statutory rights as a consumer.

Westoe Travel is a member of ABTA with membership number L4746. ABTA and ABTA members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. Westoe Travel is obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ. Tel 020 3117 0500 or visit www.abta.com.

Westoe Travel is not aligned with any particular tour operator, therefore you will find that we provide a truly impartial holiday service that suits your individual needs. In the interests of consumer protection all ABTA members, including Westoe Travel, are fully bonded. We are members of the Advantage Travel Partnership to enable us to obtain better commercial deals for our customers and for the provision of technical support. We retain our independence.

Company Profile

We provide a comprehensive range of travel services, including holidays, flights, hotels, insurance, car hire, cruises and late holidays, airport parking and airport lounges. We also specialise in UK breaks, Canadian, USA, Australian and New Zealand holidays. We are also officially appointed agents for the issue of rail tickets.

We offer an independent and impartial travel service tailored to your individual needs.

Westoe Travel were recognised by the main operators with the following awards:
* Member of ABTA - membership number L4746
* Member of Advantage Travel Partnership
* Member of AITO Specialist Travel Agents
* Agent Achievement Awards Finalist 2015
* Winner Excellence in Customer Service South Tyneside Business Awards
* STEP Retailer of the Year
* Most Innovative Travel Agency - Travel Weekly Agent Excellence Awards
* DFDS Seaways - Travel Agent of the Year
* Young Travel Agent of the Year finalist Martin Brett TTG Awards
* TIPTO Travel Agent of the Year (Northern Nominee)
* Brits Awards UK Travel Agent of the Year 2010 2011 2012 2013 2014
* Appointed Premier Canada Specialist by Destination Canada
* Appointed Premier Aussie Specialist by Australian Tourist Board
* Appointed VISIT USA trade partner
* Appointed New Zealand Kiwi Specialist by Tourism New Zealand


* ABTAC Quality of Service
* ABTA Air and Ticketing
* Rail Quality of Service
* Kuoni Longhaul Diploma
* Premier Australia Specialist
* Premier Canada Counsellor
* Disney Stars
* National Express Advanced Qualification
* New Zealand Kiwi Specialist

* ABTAC Quality of Service
* ABTA Air and Ticketing
* Rail Quality of Service
* Canada Counsellor
* National Express Advanced Qualification
* Disney Stars
* Aussie Specialist

* Aussie Specialist
* Young Travel Agent of the Year Finalist TTG Awards

* Kuon Longhaul Specialist National finalist 2009/2010
* Japan Specialist
* Canada Counsellor
* Aussie Specialist
* Jamaica Specialist
* Disney Stars
* National Express Advanced Qualification
* Missouri Travel Authority Specialist
* Sandals and Beaches Resorts Specialist
* Bahama Bay Resort Specialist

* NVQ Travel & Touriam
* Disney Stars

Whether your trip is within the UK or to the other side of the world - our professional travel service will cater for every need.

Business hours:
Monday to Friday 9.30am to 5pm
Saturdays 9.30am to 3pm
When closed email sales@westoetravel.co.uk
120 Westoe Road, South Shields, Tyne Wear, NE33 3PF
Brits Travel Awards Winner 2010; 2011; 2012; 2013; 2014

* Agent Achievement Awards Finalist 2015
* Winner Excellence in Customer Service
* South Tyneside STEP Retailer of the Year
* Travel Weekly Most Innovative Travel Agency
* TIPTO Travel Agent of the Year (Northern)
* Destination Canada Premier Specialist Agent
* Tourism Australia Premier Aussie Specialist
* New Zealand Kiwi Specialist
* VISIT USA trade partner
* DFDS Seaways - Travel Agent of the Year

Westoe Travel are members of ABTA (number L4746).
Ask us about the protection that applies to your booking.

Telephone: 0191 455 2292
Corporate e-mail: sales@westoetravel.co.uk

120 Westoe Road
South Shields
Tyne & Wear
NE33 3PF