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About Us

Westoe Travel is an award winning family owned Independent business based in South Shields, Tyne Wear.
We have established this business from scratch starting as a desk in the back of the family newsagents over 25 years ago to now being the biggest retail travel agent in the UK for the sale of UK holidays and breaks.
This has been achieved while maintaining excellence in customer services and ‘the family business that cares’ ethos.
We have competed against and overtaken multiple travel agents both in terms of sales of UK products and more importantly in customer service
We have also been accepted as members of AITO Specialist Travel Agents, giving us the ability to sell over 100 tour operators products not available in most High Street Travel Agents.

New Legislation from 1 October 2012, to protect travellers, requires tour operators to give an ATOL certificate to customers when they book a holiday including a flight.
Westoe Travel are proud to be one of the first companies in the country to provide this service.
All customers booking a holiday at Westoe Travel, including a flight, will receive an ATOL certificate from the Tour Operator in addition to their normal documents at the time of booking. Westoe Travel only deal with operators who comply with this legislation.
Westoe Travel are also members of ABTA (membership number L4746). Please ask us about the protection that applies to your booking

Westoe Travel is not aligned with any particular tour operator therefore, you will find that we provide a truly impartial holiday service that suits your individual needs. In the interests of consumer protection all ABTA members, including Westoe Travel, are fully bonded.
We are members of the Advantage Travel Partnership to enable us to obtain better commercial deals for our customers and for the provision of technical support. We retain our independence.


Company Profile

We provide a comprehensive range of travel services, including holidays, flights, hotels, insurance, car hire, cruises and late holidays, airport parking and airport lounges. We also specialise in UK breaks, Canadian, USA, Australian and New Zealand holidays.
We are also officially appointed agents for the issue of rail tickets.

We offer an independent and impartial travel service tailored to your individual needs. Whether you are planning Westoe Travel were recognised by the main operators with the following awards:
* Fully bonded Member of ABTA - membership number L4746
* Member of Advantage Travel Partnership
* Member of AITO Specialist Travel Agents
* Winner Excellence in Customer Service 2012 South Tyneside Business Awards
* South Tyneside Retailer of the Year 2008/2009
* Most Innovative Travel Agency - Travel Weekly Agent Excellence Awards
* DFDS Seaways -Travel Agent of the Year
* Young Travel Agent of the Year finalist Martin Brett TTG Awards
* TIPTO Travel Agent of the Year (Northern Nominee)
* Brit Awards UK Travel Agent of the Year 2010 2011 2013 2014
* Appointed Premier Canada Counsellor by Canadian Tourism Commission
* Appointed to status of Premier Aussie Specialist by Australian Tourist Board
* Appointed VISIT USA trade partner

STAFF QUALIFICATIONS

Graeme
* ABTAC Quality of Service
* ABTA Air and Ticketing
* Rail Quality of Service
* Kuoni Longhaul Diploma
* Premier Australia Specialist
* Premier Canada Counsellor
* Disney Stars
* National Express Advanced Qualification
* New Zealand Kiwi Specialist

Joan
* ABTAC Quality of Service
* ABTA Air and Ticketing
* Rail Quality of Service
* Canada Counsellor
* National Express Advanced Qualification
* Disney Stars
* Aussie Specialist Specialist

Martin
* Aussie Specialist
* Young Travel Agent of the Year Finalist TTG Awards

Gillian
* Kuon Longhaul Specialist National finalist 2009/2010
* Japan Specialist
* Canada Counsellor
* Aussie Specialist
* Jamaica Specialist
* Disney Stars
* National Express Advanced Qualification
* Missouri Travel Authority Specialist
* Sandals and Beaches Resorts Specialist
* Bahama Bay Resort Specialist

Whether your trip is within the UK or to the other side of the world - our professional travel service will cater for every need.

Business hours:
Monday to Friday 9am to 5pm
Saturday 9am to 4pm
WESTOE TRAVEL
120 Westoe Road, South Shields, Tyne Wear, NE33 3PF

* Brit Travel Awards Winner 2010; 2011; 2012; 2013; 2014
* Winner Excellence in Customer Service 2012
* South Tyneside Retailer of the Year 2008/2009
* Travel Weekly Most Innovative Travel Agency
* TIPTO Travel Agent of the Year (Northern Nominee)
* Canadian Tourist Board Premier Specialist
* Tourism Australia Premier Aussie Specialist
* New Zealand Kiwi Specialist
* VISIT USA trade partner
* DFDS Seaways -Travel Agent of the Year
Westoe Travel are members of ABTA (number L4746).
Ask us about the protection that applies to your booking.

Telephone: 0191 455 2292
Corporate e-mail: sales@westoetravel.co.uk

Address:
Westoe Travel
120 Westoe Road
South Shields
Tyne & Wear
NE33 3PF